Refund Policy

At Jointlr Solution Private Limited, we strive to provide the best possible services to our customers. However, we understand that there may be situations where you may need a refund. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

We offer refunds only in the following case:

• A refund will be provided only if the expert does not attend the scheduled meeting after confirmation.

No refunds will be provided under the following circumstances:

• If the meeting was attended by the expert but did not meet your expectations.
• If you failed to attend the scheduled meeting for any reason.
• If you booked the service by mistake or changed your mind after booking.
• If you did not provide the required information needed for the service.
• If the service has already been provided or partially delivered.

2. Refund Process

If you are eligible for a refund:

• You must request a refund within 7 days from the scheduled date of the meeting.
• Refund requests should be made by contacting our support team at support@insayy.com with relevant details.
• Once your refund request is approved, the refund will be processed within 7-10 business days and credited to the original payment method.

3. Late or Missing Refunds

• Check with your bank or payment provider, as it may take some time for the refund to be reflected in your account.
• If the issue persists, contact us at support@insayy.com, and we will assist you.

4. Policy Changes

Jointlr Solution Private Limited reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on our website.

5. Contact Information

If you have any questions regarding our refund policy, please contact us:

• 📧 Email: support@insayy.com
• 📞 Phone: +91 8287830136
• 🌍 Website: https://www.insayy.com/